[Serene finds her soon enough after having a quick peek about for where she might be hiding. Her brows raise at Ana's appearance, for though she's never seen or considered spikes as a decoration that coat looks good]
Ana Ramir? I'm Serene Charlord.

[She offers out her calloused hand for a shake]

Now, as for cost-effective, are we actually on a budget? This organisation looks like they could spare the money.